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Info & FAQ

 

Payment Methods: Credit Card , Debit Card or Money Orders

Credit Card or Debit Card Payments

Credit card and Debit cart purchase can be made using your Visa, MasterCard, Discover, American Express or E-Check through Square and Paypal Express Checkout. To use the shopping cart, simply click on the "Add to Cart" button next to the item you wish to purchase. When you are finished shopping, click on the "View Cart" button and complete the check out process. Florida Residents will have 7.5 % Sales Tax added to the total of the items before shipping cost. Your order will be processed once payment is received and has cleared.

                                                                                                                                                                                               

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Money Order Payments
All money order payments must be in US Funds. To order by Money Order please complete the shopping cart and choose money order as your payment form. Florida Residents will have 7.5 % Sales Tax added to the total of the items before shipping cost. The address to mail your payment to and payable to info will be displayed at checkout. Your order will be processed once payment is received and has cleared.


Custom Commissioned Painting Orders

The price of the custom commissioned fantasy cat painting will be determined by size, level of detail, style and medium.  Please e-mail me at contact@tigerpixie.com to discuss your requests and wishes for your custom painting. Please be sure to contact well in advance of any deadline since I do have a waiting list. After we discuss the details of the painting, I will quote you the total price for the work with shipping costs. I will place you on the waiting list and give you an approximate date that we will begin working on your commission. Once I begin working on your commission I require 50% of the total up front to cover material costs and as a deposit. You will be sent by email sketches for approval before painting begins. I will also send you images by email of the painting in progress. I will make as many revisions as necessary until you are 100% happy with the painting. You will also receive digital images by e-mail of the completed painting to you for your approval before sending you an invoice for the remaining total amount due. Once started most commissions can be completed and shipped within 4 weeks, unless otherwise stated when you place your order.  Please see the Commissions page for more information.

You may pay for your commission by Visa, MasterCard, Discover or American Express through PayPal.  I will send you an invoice with the total.  Please specify in your email if you prefer to pay by money order (US funds only). I will then send you my address to send your money order payment to.. I will then send you a confirmation email with the address to mail your payment to and I will let you know once your payment has been received.


Layaway / Lay-by

Yes, I do offer a Layaway / Lay-by plan for my original paintings. Please e-mail me at questions@tigerpixie.com with the info on which painting you are interested in using Layaway / Lay-by the purchase. I will reply to your e-mail with my full Layaway / Lay-by terms as soon as possible.


Wholesale Orders

I welcome and encourage wholesale orders! I offer many of my unique cat paintings as high quality Limited Edition Canvases, beautiful glossy art prints, jewelry, note cards, bookmarks and other gift items. These items are packaged perfectly for retail sale. These cat art items would make a great addition to any store, or specialty shop catering to pet, fantasy and cat lovers. To become one of my select group of retailers, please apply below with your store information and questions.  Thank you for your interest!


Wholesale purchasing is only available to registered wholesale vendors. Would you like to wholesale my products? Please Register to become a vendor and I will send you information shortly about your approval.

Shipping and Handling

Shipping
Shipping will be after your payment clears. Items are typically shipped out within one week of order. Shipping costs vary based on what is ordered and where it is being shipped to. Shipping options for your order will be presented to you before checkout. All orders are shipped through the US Postal System, First Class Mail, Priority Mail or First Class International.



Handling
All smaller prints, framed or gallery wrapped original paintings and gallery wrapped custom commissioned paintings are mailed in a sealed protective plastic sleeve, between two heavy pieced of cardboard in a sealed photo mailer, to ensure their safe arrival to you. All larger prints, flat original paintings and flat custom commissioned paintings are mailed rolled in a sealed protective plastic sleeve, inside an art mailing tube. Smaller items like jewelry, magnets & keychains are mailed in bubble mailers for protection.



Security & Privacy Policy

Security

Confirmed by the AlphaSSL Certificate Seal below, All information and sensitive data such as credit card details and personal information sent through this website are secure, private and tamper-proof.


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Tigerpixie.com Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


      • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      • To improve our website in order to better serve you.

      • To allow us to better service you in responding to your customer service requests.

      • To administer a contest, promotion, survey or other site feature.

      • To quickly process your transactions.

      • To ask for ratings and reviews of services or products

      • To follow up with them after correspondence (email or phone inquiries)


How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use 'cookies'?


Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

      • Help remember and process the items in the shopping cart.

      • Understand and save user's preferences for future visits.

      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the user's experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

 However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-party links

We do not include or offer third-party products or services on our website.


Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.


Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

      • Google Display Network Impression Reporting

      • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.


Opting out:
 Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.


Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By logging in to their account


How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking


COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      • Within 7 business day

We will notify the users via in-site notification

      • Within 7 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions.

      • Process orders and to send information and updates pertaining to orders.

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

      • NOT use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

      • Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Tigerpixie.com

PO Box 36364
Pensacola, Florida 32506
United States

support@tigerpixie.com

Last Edited on 2016-04-28


Terms & Conditions - Payments - Shipping - Refunds, Returns & Exchanges - Out of Stock Items - Security

Payment

The payment methods that I accept are MasterCard, Visa, Amex, Discover through Square and  PayPal Express Checkout.  Your credit card will be billed upon placement of your order.  Please provide accurate information as this can delay processing of your order.

I also accept Money Orders in US Funds Only.

Florida residents 7.5% sales tax will be added to the total before shipping costs .



Shipping
Items are typically shipped out within one week of order. All orders are shipped with your chosen shipping method. First Class Mail and Priority Mail are available for orders in the USA. International orders are shipped First Class International. I may need to contact you if your order is flagged by my payment processing system, especially for international orders, so please make you provide correct contact information. 


Returns, Refunds and Exchanges

I want to give you the best service possible and be sure that you are completely happy with your purchase. If for any reason there is an issue with the item when it arrives, please contact me ASAP to address it.  If you are not completely satisfied with your purchase, you may return the item within 15 days, for a full refund or store credit of the purchase price less S/H fees only for unopened and undamaged merchandise.  If the reason for the return is due to my error you will not be responsible for the return shipping cost for any exchange.


For any of the above issues please fill out the Return Form


Out of Stock Items
In the rare case that the product you have ordered is out-of-stock this will delay fulfilling your order. I will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.


Security
Confirmed by the AlphaSSL Certificate Seal below, All information and sensitive data such as credit card details and personal information sent through this website are secure, private and tamper-proof.


Please click to see profile.      PayPal Logo   



Terms and Conditions


Use of the Website—By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks—The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability—The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of terms—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Applicable laws (choice of venue and forum)—Use of this website shall in all respects be governed by the laws of the state of Florida, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the Florida courts located in Escambia County, Florida, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.

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